Last Updated: October 9, 2026

This Acceptable Use Policy ("AUP") applies to use of Preset's hosted Cloud service and Preset Certified Superset ("PCS") (together, the "Service") and is incorporated by reference into the applicable Terms of Service governing Customer's use of the Service. Capitalized terms not defined here have the meaning given in the applicable Terms of Service.

1. Prohibited Uses. Customer will not, and will not permit any user to, use the Service to:

(a) violate any applicable law, regulation, or third party's rights, including intellectual property, privacy, or publicity rights;

(b) transmit, store, or distribute any content that is unlawful, defamatory, obscene, or that infringes or misappropriates a third party's rights;

(c) upload, introduce, or attempt to introduce any virus, worm, malware, or other harmful code into the Service or any Preset system;

(d) attempt to gain unauthorized access to any account, system, or network belonging to Preset or any other party, or to circumvent any authentication or security measure;

(e) interfere with or disrupt the integrity or performance of the Service or any Preset infrastructure (e.g., via denial-of-service attacks, excessive automated requests, or similar abuse), including infrastructure used to deliver certified releases, support, or licensing/entitlement checks to PCS deployments;

(f) use any bot, scraper, crawler, or similar automated tool to extract data from the Service other than through APIs or features Preset has made available for that purpose;

(g) attempt to bypass, circumvent, or "jailbreak" any safety, moderation, or usage controls built into AI-assisted or chatbot features of the Service, where such features are offered; or

(h) use the Service to develop a competing product or service, or for any purpose that is fraudulent or deceptive.

2. Security Reporting. Customer will notify Preset within 48 hours of becoming aware of any actual or suspected security breach, unauthorized access, or compromise involving the Service or Customer's use of it.

3. Enforcement. Violation of this AUP may result in suspension or termination of Customer's access to the Service in accordance with the applicable Terms of Service.

4. Updates. Preset may update this AUP from time to time in accordance with the amendment provisions of the applicable Terms of Service.