Case Study: Flywire
The Problem
Flywire is a global payments enablement and software company that supports more than 4,500 clients in the education, healthcare and travel vertical markets, as well as in key B2B industries. As a part of its offering, Flywire provides its clients with embedded dashboards, which empower them to understand their business in a data-driven way, benchmarking with performance indicators to see the return on their investment in Flywire.
Flywire was initially utilizing another tool to power their embedded experience, but needed a new solution to support the company's growth and scale. Flywire went on to demo a number of different BI tools. After a thorough evaluation, the Flywire team found that Preset (with our open-source roots in Apache Superset), fit their future vision to own their external reporting stack end-to-end, to reduce their cost to scale, and to enable greater flexibility in their tech stack.
The Solution
Flywire now uses Preset as its primary embedded BI solution to build and host user-facing dashboards. By leveraging a modernized cloud-based solution, Flywire was able to become more agile, by utilizing Preset’s Managed Private Cloud offering to securely host Preset within their own AWS cluster, maintaining complete control over their infrastructure costs, meet their security requirements, and avoid the complexities of deploying, upgrading, managing, and scaling Superset. They also retain all of Preset's advantages, including on-demand creation of Workspace (Superset instances).
Flywire appreciates that the Preset team is creating a scalable problem-solving approach. Flywire especially values the Preset’s integrations with tools like dbt, the ability to support their localization use case by managing assets as code via the command line interface and the customization available through CSS templating to cleanly fit the Flywire brand.
Impact
The switch to Preset yielded immediate tangible benefits: thousands of dollars in annual savings, plus freeing up a tenth of a site reliability engineer's time previously dedicated to maintaining its prior BI tool. But the real value has emerged in unexpected ways. The migration has enabled a leaner technical footprint and fostered deeper collaboration between Flywire's data and product teams.
Perhaps most importantly, the platform has dramatically accelerated Flywire's ability to respond to client needs. When clients have new ideas for analytics that would help them better understand the value of Flywire, the team can implement them immediately rather than being blocked by infrastructure constraints. As Flywire continues to expand globally, they're confident in Preset's ability to scale with them, particularly excited about upcoming AI capabilities and continued innovation in the BI space.
Looking Ahead
Flywire's journey with Preset exemplifies how modern analytics can be both powerful and practical - supporting global scale without sacrificing agility or driving up costs. As businesses increasingly seek solutions that can grow with them rather than constrain them, Flywire's experience offers a compelling blueprint for success.
Are you looking to transform your embedded analytics experience? We'd love to hear your story and explore how Preset can help. Contact us at success@preset.io to start the conversation.
